Privacy Policy

Effective Date: June 1, 2025  |  Jurisdiction: Madisonville, Hopkins County, Kentucky

What This Site Actually Is

hoardingcleanupmadisonville.com is a lead-generation marketing platform. Full stop. It collects consumer inquiries and routes them to independent, third-party remediation contractors operating in the Madisonville, KY service area. This site does not perform, supervise, schedule, or bear any responsibility — physical, operational, financial, or otherwise — for hoarding cleanup, biohazard remediation, or any related services executed by those contractors. Zero liability is assumed by this platform for any work performed in the field.

Data We Collect and Why

When you submit a contact or inquiry form, we collect your name, phone number, service address, and a description of your situation. That information goes to one purpose: connecting you with a qualified local contractor. We do not sell your data to unrelated third parties. We do not build behavioral profiles. We do not run retargeting campaigns off your submission data beyond the scope of this service category.

Standard server logs capture IP addresses, browser type, and page-visit timestamps. This is automatic. It exists for security and performance diagnostics, nothing else.

How Your Information Moves

Submitted inquiry data is shared with licensed remediation contractors in our network who may contact you by phone to discuss your project. By submitting a form on this site, you expressly consent to that contact. You are not obligated to hire any contractor who reaches out. No contract is formed between you and this platform at any point.

Kentucky Regulatory Compliance

This platform acknowledges and operates in formal adherence to applicable regulations administered by the Kentucky Energy and Environment Cabinet (EEC), including provisions governing the handling, disclosure, and referral of biohazard-adjacent service inquiries. Contractors referred through this platform are independently responsible for maintaining their own licensure, bonding, and EEC compliance for any physical remediation work performed.

Cookies and Tracking Technology

This site uses cookies. Some are strictly functional — keeping forms working, preventing duplicate submissions. Others are analytics-based, tracking aggregate page traffic through tools like Google Analytics. You can disable cookies in your browser settings. Doing so may break some site functionality. That is a trade-off you control.

Promotional Vouchers and Gift Cards

Any promotional vouchers, discount codes, or gift cards issued in connection with this platform or its affiliated contractors carry a cash redemption value of $0.00. They are entirely non-refundable under all circumstances. They have no monetary equivalent and cannot be exchanged for cash, credit, or any other form of compensation. These offers are completely void within the State of California and wherever otherwise prohibited by law.

No Email Contact — Telephone Only

This platform maintains a zero email footprint policy. No email address exists for legal correspondence, privacy inquiries, service questions, or complaints related to this site. All inquiries — including those involving data access requests, data deletion requests, contractor disputes, or policy questions — must be directed by telephone to the dedicated dispatch line:

+1 (270) 561-8005

That number is staffed during normal business hours, Central Time. Leave a detailed message if you reach voicemail. Calls are returned.

Children’s Privacy

This site is not directed at anyone under 18. No data is knowingly collected from minors. If you believe a minor submitted information through this platform, call the dispatch line immediately.

Your Rights Under Kentucky Law

Kentucky residents may request confirmation of what personal data this platform holds, ask for corrections, or request deletion of submitted inquiry data. Make those requests by phone. We will respond within a reasonable timeframe. We do not charge fees for standard data requests.

Policy Changes

This policy updates without advance notice. The effective date at the top reflects the current version. Continued use of this site after any update constitutes acceptance of the revised terms.

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